If you are not completely satisfied with your order we can offer either
a refund or exchange providing that goods are returned to us unopened and in their original packaging within 15 days of receipt. Please ensure that the package is wrapped securely and
for your protection we recommend that you use a recorded delivery service.
Contact us for a returns ID before you return your parcel - otherwise we will not be able to match your return with your order and we may not be able to process any refund.
Please enclose your name, address, order & return ID number and reason for return/exchange
with your returned products and send it to: Scandinavian Skin Care, 6 Windsock Close, London, SE16 7FL, United Kingdom.
We aim to handle your returns within seven working days
of receiving the goods. If the goods are being returned because they were
incorrectly supplied, then we will also refund your postage and packaging
costs as calculated by standard postal delivery.
If you change your mind after we have despatched your goods, we will still refund your purchase price if you return them in excellent contidion within 15 days of receipt, but we reserve the right to deduct our postage costs (including where you may have received free delivery). We also reserve the right to apply a restocking charge.
Please note that if you have not purchased your products via this website
you will need to arrange your return or exchange directly with the place
where you bought them.
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